<p class="western" lang="en-US" align="justify"><span style="color: #000000;">“Ticketing Management System” is a website for managing support tickets raised for user’s technical problems or queries. This system will facilitate agents to raise tickets for each problems or queries of their customers. Agents will be able to login with their email over the system. They will be able to raise two types of tickets by submitting basic information in the form. They can then assign tickets to concerned team to fix specific problem. They can then manage the normal support tickets i.e. they will be able to change the status and comments of normal tickets raised over the system. They will also be able to manage special tickets but they will not be able to close special tickets. They will also be able to view customer history over the system.</span></p>

<p class="western" lang="en-US" align="justify">You can also review the case study for the project over here: <a class="p_excerpt_url" href="https://www.logicspice.com/case-study/holoolticketing/">Case Study</a></p>