<div style="color: #000000; text-align: justify;">We offer non-tangible irrevocable products, this is why our Refund Policy is conditional, and refunds are allowed only if purchased product is not as described, namely:</div>
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<div style="color: #000000; text-align: justify;">If the product you have purchased does not have features and functionality as described at <a style="color: #3e86d5;" title="www.logicspice.com" href="https://www.logicspice.com/">www.logicspice.com</a> website, and</div>
<div style="color: #000000; text-align: justify;">-- after we have determined that these features could not be implemented with the software (to avoid any such situation or misunderstanding, please refer to "Frequently Asked Questions" and Guides at <a style="color: #3e86d5;" title="www.logicspice.com" href="https://www.logicspice.com/">www.logicspice.com</a> website and/or contact us to make sure that we can indeed provide the services that you desire).</div>
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<div style="color: #000000; text-align: justify;">Customer's inability to use purchased product(s) due to lack of required skills does not require us to provide a refund, including, but not limited to, the following circumstances:</div>
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<div style="color: #000000; text-align: justify;">-- inability to use administrative tools due to lack of web browser usage skills;</div>
<div style="color: #000000; text-align: justify;">-- inability to change Application's look &amp; feel (redesign templates) due to lack of HTML knowledge and/or HTML editor usage skills;</div>
<div style="color: #000000; text-align: justify;">-- inability to PHP source files customization due to lack of PHP/MySQL/Smarty programming experience.</div>
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<div style="color: #000000; text-align: justify;">We provide refunds for customers of logicspice who pay by credit card or PayPal within 30 days after purchase.</div>
<div style="color: #000000; text-align: justify;">Refunds after 30-days period is expired is not available. Refund is not available for check and wire bank transfer payments.</div>
<div style="color: #000000; text-align: justify;">No repeated refunds are available.</div>
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<div style="color: #000000; text-align: justify;">Note: 8% processing fee (included in the amount received) will not be refundable.</div>
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<div style="color: #000000; text-align: justify;">Refunds for custom services (e.g. installation services, custom programming services) are not available.</div>
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<div style="color: #000000; text-align: justify;">Refund is processed within 7 (seven) business days after you post a request for refund.</div>
<div style="color: #000000; text-align: justify;">All bank transfer commissions are paid by customer. We are not responsible for reimbursement of any bank charges to customer.</div>